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Thank you for reaching out!  We will be in touch shorty after receiving your message. Feel free to also e-mail info@convivialproduction.com directly.

Until then, get connected on Instagram via @convivialproduction to stay in the loop with our most recent projects, sales + product releases!

 

           

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Payments | Terms | Shipping | Refunds

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HELLO!

Thank you for getting excited about the work being done through Convivial Production, Inc. I am excited for you to browse and hope that you will find inspiration as you do. Feel free to contact us at convivialproduction@gmail.com with any inquiries, special projects + collaborations + questions. Enjoy!

SHIPPING  

Items will ship on a made to order basis. Please take notice of the shipping estimates listed. A notification will be sent once the item has been shipped and a tracking number will be provided if requested.

DAMAGE + INSURANCE

All items will ship with insurance and will be re-shipped if damage develops while it is in the care of USPS. If your order arrives damaged please e-mail 1-2 photos of the item within 10 days of receiving your package. A replacement will be issued as soon as possible.

RETURNS + REFUNDS

Refunds may be requested if you find yourself unhappy with the product and wish to return it within 10 days on receiving the item. Return shipping will be the responsibility of the buyer and must arrive in tac for refund to be issued. For refunds and returns simply follow these steps: [1] Notify me! Send me a quick e-mailing to let me know that you wish to conduct a return. This way I can help you in the process. [2] Pack the item with care - three layers of small bubble wrap surrounded by one layer of big bubble wrap and cushioned around with 1-2 inches of peanuts in the box. [3] Purchase insurance for the return incase USPS causes damage to the item on its way back. [4] Ship! [5] When received I will notify you and issue the refund. It's that simple!